juan635 Terms & Conditions

1 Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the juan635 online gaming platform, including all games, services, features, content, and functionality offered through the website at https://juan635.com and any associated mobile applications or platforms (collectively, the "Platform").

By registering an account on juan635, accessing the Platform, or placing any wager, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. Your continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

These Terms should be read in conjunction with the juan635 Privacy Policy and the Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and juan635.

2 Eligibility and Registration

To register and maintain an account on juan635, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, as required under Philippine gaming regulations. juan635 strictly prohibits access by minors and enforces age verification as part of the Know Your Customer (KYC) process.
• You must be physically located in a jurisdiction where online gambling is lawful. It is your sole responsibility to ensure that your use of the Platform complies with the laws applicable in your jurisdiction.
• You must not be a current employee, contractor, director, officer, or agent of juan635, nor an immediate family member of any such person.
• You must not have been previously excluded or suspended from the juan635 Platform or any affiliated platform.
• You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, and valid contact details.
• You must maintain only one (1) active account on the Platform. The creation of multiple accounts by a single individual is strictly prohibited.

juan635 reserves the right to request documentary proof of identity, age, and address at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension or closure and forfeiture of any pending withdrawals.

Registration on juan635 is free of charge. juan635 does not charge any fee for account creation. Players are responsible for any internet service, data, or device costs incurred in accessing the Platform.

3 Account Security

You are solely responsible for maintaining the confidentiality of your juan635 account credentials, including your username and password. You must not share your login details with any third party, and you must take all reasonable steps to prevent unauthorized access to your account.

juan635 will never ask you for your password via email, live chat, or any other communication channel. Any communication purporting to be from juan635 that requests your password should be treated as fraudulent and reported to our support team immediately.

You agree to notify juan635 immediately upon becoming aware of any unauthorized use of your account or any other breach of security. juan635 shall not be liable for any loss or damage arising from your failure to comply with this security obligation. Any activity conducted through your account prior to notification of unauthorized access will be deemed to have been authorized by you.

juan635 employs industry-standard SSL encryption and security protocols to protect your account and personal data. However, no system is entirely immune to security risks, and juan635 cannot guarantee absolute security of your account at all times.

4 Deposits and Withdrawals

juan635 accepts deposits and processes withdrawals in Philippine Peso (PHP / ₱) through the following approved payment methods: GCash, PayMaya, BPI, BDO, and Metrobank. The availability of specific payment methods may vary and is subject to change without prior notice.

Deposits: All deposits are credited to your juan635 account balance upon successful confirmation from the relevant payment provider. The minimum deposit amount is ₱100. juan635 does not charge deposit fees; however, your payment provider may apply their own transaction charges, for which juan635 accepts no responsibility.

Withdrawals: Withdrawal requests are subject to the following conditions:

• Your account must be fully verified (KYC complete) before any withdrawal is processed.
• You may only withdraw funds to a payment method registered in your own name. Third-party withdrawals are strictly prohibited.
• Bonus funds and winnings derived from bonus funds are subject to wagering requirements before they become eligible for withdrawal.
• juan635 reserves the right to conduct additional verification checks on any withdrawal request, which may extend processing times.
• Withdrawals to GCash and PayMaya are typically processed within minutes of approval. Bank transfers to BPI, BDO, and Metrobank are typically processed within one (1) business day of approval.
• juan635 does not charge withdrawal fees. Processing times are estimates and may vary depending on the payment provider.

juan635 reserves the right to reverse a withdrawal request and return funds to your account balance if the request does not comply with these Terms or if additional verification is required. In cases of suspected fraud or money laundering, juan635 may freeze account funds pending investigation and report the matter to the relevant Philippine authorities.

5 Bonuses and Promotions

juan635 offers various bonuses and promotional offers to eligible players from time to time, including but not limited to welcome bonuses, reload bonuses, cashback offers, and loyalty rewards. All bonuses are subject to the specific terms and conditions published alongside each offer, which form part of these Terms.

The following general conditions apply to all bonuses offered on the juan635 Platform:

• Wagering Requirements: Bonus funds must be wagered a specified number of times before they or any associated winnings can be withdrawn. The applicable wagering requirement is stated in the individual bonus terms.
• Eligibility: Bonuses are available to eligible registered players only. juan635 reserves the right to determine eligibility at its sole discretion.
• One Bonus at a Time: Players may not hold more than one active bonus simultaneously unless explicitly stated otherwise in the promotion terms.
• Abuse: Any attempt to abuse, exploit, or manipulate bonus offers — including through the use of multiple accounts, coordinated play, or systematic wagering strategies designed to circumvent wagering requirements — will result in the cancellation of the bonus and any associated winnings, and may result in account suspension.
• Expiry: Bonuses that are not claimed or wagered within the stated validity period will expire and be removed from the account without compensation.

juan635 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Changes will not affect bonuses already accepted and in active use by a player, except where required by law or regulatory obligation.

6 Game Rules and Fair Play

All games available on the juan635 Platform are governed by individual game rules, which are accessible within each game interface. Players are responsible for familiarizing themselves with the applicable rules before placing any wager. juan635 accepts no liability for losses arising from a player's failure to understand the rules of a game.

All games on the juan635 Platform use certified Random Number Generator (RNG) technology or, in the case of live dealer games, physical dealing and spinning mechanisms overseen by trained dealers. Game outcomes are determined independently of any player action or Platform intervention, and are audited by independent testing laboratories to ensure fairness and compliance with applicable standards.

In the event of a technical malfunction, disconnection, or software error during a game round, the following rules apply:

• If a game round cannot be completed due to a technical fault, the wager for that round will be refunded to the player's account balance.
• If a technical error results in an incorrect game outcome being displayed, juan635 reserves the right to void the affected round and refund the wager.
• Winnings generated as a result of a software error or malfunction are not valid and will not be paid out. juan635 is not liable for losses caused by technical faults beyond its reasonable control.

juan635 reserves the right to void any bet or game round where there is evidence of technical error, data corruption, or any other circumstance that compromises the integrity of the game outcome.

7 Prohibited Activities

The following activities are strictly prohibited on the juan635 Platform. Engaging in any prohibited activity may result in immediate account suspension, permanent ban, forfeiture of account balance, and referral to the relevant Philippine law enforcement or regulatory authorities:

• Registering more than one account, or registering on behalf of another person without their explicit consent and knowledge.
• Providing false, misleading, or fraudulent information during registration or at any point during the account verification process.
• Using the Platform for any form of money laundering, terrorist financing, or other financial crime.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform, place bets, or gain an unfair advantage.
• Exploiting software bugs, errors, or vulnerabilities in the Platform for financial gain. Any such exploitation must be reported to juan635 immediately.
• Colluding with other players to manipulate game outcomes, particularly in live dealer or multiplayer game formats.
• Engaging in any form of cheating, fraud, or deceptive conduct in connection with the use of the Platform.
• Attempting to reverse-engineer, decompile, or otherwise tamper with the Platform's software or systems.
• Using the Platform in a manner that violates any applicable Philippine law or regulation.

juan635 employs sophisticated fraud detection and monitoring systems. All accounts and transactions are subject to ongoing review. Where prohibited activity is detected or reasonably suspected, juan635 will act swiftly and decisively to protect the integrity of the Platform and the interests of legitimate players.

8 Intellectual Property

All content on the juan635 Platform — including but not limited to the juan635 brand name, logo, website design, graphics, text, game interfaces, software, and all other materials — is the exclusive intellectual property of juan635 or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from juan635.
• Use the juan635 brand name, logo, or any other trademark in any manner that could cause confusion or imply endorsement without authorization.
• Create derivative works based on any Platform content.
• Use any Platform content for commercial purposes.

Any unauthorized use of juan635's intellectual property is a violation of these Terms and may constitute an infringement of applicable law. juan635 reserves all rights not expressly granted in these Terms.

9 Privacy and Data Protection

juan635 is committed to protecting the privacy and personal data of all players. The collection, use, storage, and disclosure of your personal information is governed by the juan635 Privacy Policy, which is incorporated into these Terms by reference.

By registering an account on juan635, you consent to the collection and processing of your personal data as described in the Privacy Policy. This includes the use of your data for account management, identity verification, fraud prevention, regulatory compliance, and the provision of personalized gaming services.

juan635 complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and takes all reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

10 Responsible Gaming

juan635 is committed to promoting responsible gaming and takes its duty of care to players seriously. Gambling is intended to be an enjoyable form of entertainment. juan635 recognizes that for some individuals, gambling can become problematic, and the Platform provides a range of tools to help players manage their gaming activity.

The following responsible gaming tools are available to all juan635 account holders at no charge:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Reality Checks: Periodic on-screen reminders of the time elapsed and net gaming activity during a session.

All services on the juan635 Platform are strictly for players aged 21 years and above. juan635 enforces this requirement through mandatory age verification and will immediately close any account found to belong to a minor, with all funds returned to the depositing payment method.

For more information on responsible gaming tools and resources, please visit our dedicated Responsible Gaming page.

11 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, juan635 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform or any of its services.

Without limiting the foregoing, juan635 specifically excludes liability for:

• Any loss of funds resulting from unauthorized access to your account where you have failed to maintain the security of your login credentials.
• Any interruption, suspension, or termination of the Platform or any service, whether due to scheduled maintenance, technical failure, or circumstances beyond juan635's reasonable control.
• Any loss arising from your reliance on information provided on the Platform, including game odds, promotional terms, or any other content.
• Any loss or damage caused by viruses, malware, or other technologically harmful material that may infect your device as a result of your use of the Platform.
• Gambling losses incurred through normal use of the Platform. Gambling involves inherent financial risk, and players accept this risk when they choose to wager real money.

Nothing in these Terms shall limit or exclude juan635's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Philippine law.

12 Amendments to Terms

juan635 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, juan635 will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this document will be revised accordingly.

Your continued use of the juan635 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure by contacting the juan635 support team.

It is your responsibility to review these Terms periodically to stay informed of any updates. juan635 recommends bookmarking this page and checking it regularly, particularly before making any significant deposit or engaging with a new promotion.

13 Governing Law

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

The parties irrevocably agree that the courts of the Philippines shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or their subject matter or formation.

juan635 operates within the Philippine gaming regulatory framework. Players acknowledge that online gaming is subject to regulation in the Philippines and agree to comply with all applicable laws and regulations in connection with their use of the Platform.

14 Contact and Disputes

If you have any questions, concerns, or complaints regarding these Terms or your use of the juan635 Platform, please contact the juan635 support team in the first instance. Our support team is available 24 hours a day, 7 days a week via live chat on the Platform.

For written correspondence, you may contact juan635 by email. The juan635 support email address is: [email protected]. Please note that this address is provided as plain text and is not a clickable link. Do not send sensitive account information via email.

juan635 is committed to resolving player complaints fairly and promptly. In the event of a dispute regarding a game outcome, transaction, or bonus, please submit a formal complaint through the live chat support channel with full details of the issue, including relevant dates, amounts, and game references. juan635 will acknowledge your complaint within 24 hours and aim to provide a resolution within five (5) business days.

If a dispute cannot be resolved through the internal complaints process, you may escalate the matter to the relevant Philippine gaming regulatory authority. juan635 will cooperate fully with any regulatory investigation or mediation process.